“Found out the hard way that we should have backed our RAID server up more often. Huge thank you for recovering our important database files, saving us in a crisis situation.”
Amjit Patel, Wilts Automotive Ltd, Swindon
We received an HP server containing RAID comprising five 2TB Seagate hard disk drives from Wiltshire. An examination of the drives by our hardware specialists revealed that one of the drives was not working, having suffered a read/write head failure, probably due to overheating. This issue was fixed, but the drive was found to be suffering from a large number of unreadable bad sectors.
The other four drives were imaged to our servers without any errors. Fortunately the server had been configured in a RAID 5 configuration with distribution, which allows us to overcome the severe problems with the drive which had failed.
Our RAID server recovery specialists analysed the recovered hard drive images to determine the RAID scheme, creating a virtual RAID array. Examination of the virtual RAID array located a 7.8TB NTFS data volume which contained 5.7TB of files, including several large databases, which were required.